Privacy Policy

1. Introduction

This Privacy Policy explains how THREADPRINT collects, uses and protects information when you visit our website or use our designer tool. By using the Service, you agree to the practices described in this Policy.

2. Information we collect

We may collect the following types of information when you interact with THREADPRINT:

• Contact details such as your name and email address when you reach out to us.
• Usage data such as pages viewed, device type and browser information.
• Design files and artwork that you upload to generate mockups or exports.

3. How we use your information

We use the information we collect to:

• Provide and maintain the designer tool and related features.
• Respond to support requests and communicate with you about the Service.
• Improve performance, stability and user experience.
• Secure the Service and prevent abuse or misuse.

4. Design files and artwork

Files you upload are used solely to generate mockups and exports requested by you. We do not sell your artwork, share it with other users or claim ownership over your designs. You are responsible for ensuring that the content you upload does not infringe any third-party rights.

5. Cookies and analytics

THREADPRINT may use cookies and similar technologies to remember your preferences and understand how visitors use the Service. Basic analytics data helps us improve performance and reliability. You can adjust your browser settings to limit or block cookies, but some features may not work correctly as a result.

6. Data sharing

We do not sell your personal data. We may share limited information with trusted service providers (for example, hosting and analytics partners) who help us operate the Service. These providers process data on our instructions and are not permitted to use it for their own independent purposes.

7. Data retention

We retain personal data only for as long as reasonably necessary to provide the Service, comply with legal obligations or resolve disputes. Artwork and exported files may be removed from our systems periodically or at your request, where reasonably possible.

8. Your rights

Depending on your location, you may have certain rights over your personal data, such as the right to access, correct or delete information we hold about you. To exercise these rights, please contact us using the details below and we will respond within a reasonable time.

9. Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no online service can guarantee absolute security, and you use the Service at your own risk.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page. Continued use of the Service after any changes become effective indicates your acceptance of the updated Policy.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
info@threadprintlimited.com